Frequently Asked Questions

Find answers to common questions about our matrimonial platform

Click on "Forgot Password" on the login page. Enter your email address, and we'll send you a link to reset your password. Click the link and enter your new password. Read more
Include a recent clear photo, basic personal details (age, height, religion), education, career information, family details, and what you're looking for. Complete profiles get more matches and visibility. Read more
Partner preferences help filter your matches. Set criteria like age range, height, education, religion, and profession. You'll receive matches that align with your preferences. Read more
Yes. If a premium feature doesn't meet your expectations within 7 days, we offer a full refund. Please contact our support team for assistance. Read more
Please report the user immediately. Go to their profile and click "Report". Our team will investigate and take appropriate action to keep our platform safe. Read more
Click on "Forgot Password" on the login page. Enter your email address, and we'll send you a link to reset your password. Click the link and enter your new password. Read more
Include a recent clear photo, basic personal details (age, height, religion), education, career information, family details, and what you're looking for. Complete profiles get more matches and visibility. Read more
Partner preferences help filter your matches. Set criteria like age range, height, education, religion, and profession. You'll receive matches that align with your preferences. Read more
Yes. If a premium feature doesn't meet your expectations within 7 days, we offer a full refund. Please contact our support team for assistance. Read more
Please report the user immediately. Go to their profile and click "Report". Our team will investigate and take appropriate action to keep our platform safe. Read more

Still have questions?

Can't find the answer you're looking for? Please contact our support team.

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